Shipping
What is the expected duration for the delivery?
All orders are dispatched from Belgium. We provide the option for super fast delivery using DHL Express for orders within Europe. To determine the available shipping options for your specific location, please refer to the checkout page.
Upon shipment, you will receive a shipping confirmation email containing your unique tracking code. This code allows you to track the progress of your parcel throughout its journey.
How much time should I expect for the refund process after returning my order?
Kindly allow a processing period of up to 15 days from the date your parcel has arrived to us for your refund to be completed. It's worth noting that certain banks might require a slightly longer duration to finalize the refund process. If you have any inquiries or concerns, please don't hesitate to get in touch with our Customer Care service for assistance.